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171 Interstate Drive, West Springfield, MA
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When will I know when to come to Cataract & Laser Center West?

A nurse will give you a call two days prior to your surgery. Please note that the time we give you is for your arrival time, not your surgery time. Individuals coming to our center should plan on spending 2 1/2 – 3 hours. Laser procedures will be approximately 1 1/2 – 2 hours long.

When do I start my drops?

Specific, written instructions will be given to you by your surgeon. Members of the surgeon’s clinical team and all post-op instructions will be discussed with you in detail before and after the surgery is completed.

Who can come with me to my surgery?

During the COVID-19 Pandemic, family members are only allowed if medically necessary.

What does insurance cover?

Every patient’s insurance company is different, so what insurance will typically cover can vary. Contact your insurance company today to find out what your out-of-pocket cost may look like.

Where will my post operative appointments be held?

All post-operative appointments will be held at your surgeons’ main location. Your surgeon’s office will confirm the post-op office location  (if they have more than one).  It will not be at Cataract and Laser Center West.

Can I pay my bill online?

Yes, you can pay your bill online, click here to learn how.

How do I become a New Patient?

We do not schedule new patients directly. For a list of providers that perform surgeries in our center, please visit our Doctors page. If you are looking for a new Doctor, we recommend any of these highly trained professionals.

Can I drive myself to my surgery?

You will have to find other means of transportation for the day of your surgery. You cannot drive to or from your appointment, due to the anesthesia.

Can I drive myself to my Laser procedure?

You are allowed to drive yourself to our Center if you are having a Laser procedure performed. There is no anesthesia given during a laser procedure. These procedures include but are not limited to YAG, SLT, or LPI procedures.

What type of procedures does Cataract & Laser Center West specialize in?

Our center specializes in cataract surgery and laser eye procedures but we also provide glaucoma and retina procedures. We provide top-notch care and use the latest technology to ensure the best possible outcomes for our patients.

What are the qualifications of the surgeons at Cataract & Laser Center West?

Our team consists of board-certified ophthalmologists with extensive experience and training in eye surgeries. They are committed to providing the highest quality care to our patients.

How is patient safety ensured at Cataract & Laser Center West?

Patient safety is our utmost priority. We adhere to stringent safety protocols and use state-of-the-art equipment to ensure a safe and comfortable experience for our patients.

What is the recovery time after cataract surgery at Cataract & Laser Center West?

Recovery time can vary depending on the individual, but most patients notice an improvement in their vision within a few days following cataract surgery.

What technology is used at Cataract & Laser Center West for eye surgeries?

We utilize the latest technology for our procedures, including advanced laser systems, to provide the most effective and minimally invasive treatments.

What is the experience of getting a procedure at Cataract & Laser Center West like?

At Cataract & Laser Center West, we strive to make your experience as comfortable and seamless as possible. From our friendly staff to our state-of-the-art facilities, we ensure you receive the highest standard of care.

How can I schedule an appointment at Cataract & Laser Center West?

Appointments for procedures are typically scheduled through your ophthalmologist. If you have any questions, please feel free to reach out to us directly.

What should I bring to my appointment at Cataract & Laser Center West?

You will need to bring your insurance cards, photo ID, list of current medications, and any necessary copay or deductible. If you have any questions about what to bring, please call us before your appointment.

What measures does Cataract & Laser Center West take to maintain patient privacy?

We adhere to all federal and state laws regarding patient privacy. We have strict protocols in place to protect your personal health information.

Does Cataract & Laser Center West offer any resources for patients to learn more about their eye condition and treatment options?

Yes, we provide a range of resources on our website where you can learn more about various eye conditions and the treatments we offer.

Where can I find more information about the types of eye conditions treated at Cataract & Laser Center West?

You can find detailed information about the conditions we treat and the procedures we offer here on our website. For any specific queries, feel free to contact us directly.